# Five workflows and a front desk.

> chalkthis. builds six practical, AI-assisted workflows for local businesses. Each one plugs a leak most owners don't know they have: past customers who drift away, missed calls, unanswered reviews, a website that hides your reviews, slow quotes, and calls after you close. You approve everything customer-facing.

Source: https://chalkthis.io/workflows · updated 2026-10-23

## The workflows

- [01 Past customer follow-up](https://chalkthis.io/workflows/past-customer-follow-up): Remind people in a useful way that you're here for them.
- [02 Call text-back](https://chalkthis.io/workflows/call-text-back): Every missed call gets a text within seconds, so the caller books with you, not the next name on the list.
- [03 Google review responses](https://chalkthis.io/workflows/google-review-responses): Every review answered, in your voice, with your approval.
- [04 Review-focused website](https://chalkthis.io/workflows/review-focused-website): Your best review, turned into a website.
- [05 Automated quotes & estimates](https://chalkthis.io/workflows/quotes-and-estimates): From first inquiry to signed estimate in minutes. Based around your business, your numbers, and nothing goes out without your say.
- [06 After-hours front desk](https://chalkthis.io/workflows/after-hours-front-desk): An AI receptionist that answers, books, and takes messages after hours and on the weekends when you're closed.

## Which one should I start with?

The one that costs you the most this week. Find your situation below. Still not sure? A 30-minute call, or Draw My Business, will point to the right one.

- The phone rings while you're on a job: [Call text-back](https://chalkthis.io/workflows/call-text-back)
- Calls come in after you close: [After-hours front desk](https://chalkthis.io/workflows/after-hours-front-desk)
- Past customers don't come back: [Past customer follow-up](https://chalkthis.io/workflows/past-customer-follow-up)
- Reviews sit unanswered: [Google review responses](https://chalkthis.io/workflows/google-review-responses)
- Your website hides your best reviews: [Review-focused website](https://chalkthis.io/workflows/review-focused-website)
- Quotes go out late, or not at all: [Automated quotes & estimates](https://chalkthis.io/workflows/quotes-and-estimates)

## Questions owners ask

### What does chalkthis. do?

chalkthis. builds practical, AI-assisted workflows for local businesses: following up with past customers, texting back missed calls, answering Google reviews, review-focused websites, faster quotes and estimates, and an after-hours front desk. It is run by Joe Lissy in Sound Beach, New York.

### Which workflow should I start with?

The one that costs you the most this week. If calls go unanswered, start with call text-back or the after-hours front desk. If past customers drift away, start with past customer follow-up. A 30-minute call, or Draw My Business, will point to the right one.

### Do I approve what goes out?

Yes. Nothing customer-facing goes out without your OK: no review reply, quote, email or text you haven't approved.

### Do I need new software?

No. Each workflow is built around the phone, calendar, inbox and software you already use, in accounts you control.

### Who owns the data?

You do. Everything lives in accounts you control, not ours, and it stays with you if you stop working with us.

### Where does chalkthis. work?

chalkthis. is based in Sound Beach, on Long Island, New York, and works with local businesses on Long Island and beyond, in person or remotely.

### What does it cost?

It depends on the business and the leak. On a short call we'll show you what fixing it is likely worth, and you'll see the price before anything starts. No long contract.